👑
NH Knowledgebase
  • 👋Welcome
    • Welcome to the Knowledgebase!
  • ✅Common Guides
    • How to order a Nexus Hosting server
    • How to access your panel
    • How to connect to your server's SFTP
    • Link Discord to Nexus Hosting
    • How to op yourself
  • 🚀Guides / General Errors
    • Changing your java version / fixing java error
    • Setup a custom domain to connect your server!
    • Getting a subdomain to connect to your server!
  • 📒General management
    • How to add plugins
    • How to add a whitelist
    • How to add subusers
    • How to change your server version / jar
    • How to create a backup
    • Creating server schedules
  • 🆘Didn't find what you're looking for?
    • How to Ask for Support
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How to Ask for Support

Hey! If the problem you have isn't listed in the documentation, you can open a ticket to ask for support by our Support Team!

PreviousCreating server schedules

Last updated 3 years ago

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Methods of opening a support ticket:

  • You can open a ticket in our discord () in the #create-a-ticket channel to talk to our support team!

Reminder: Opening a ticket regarding something that is mentioned in the knowledgebase will get you referred here or ignored, so make sure to read through it before asking for help! The knowledgebase has a search feature so you can always look for your question through that too

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https://discord.gg/rwk5UAvJRn